Amazon eventually aided Slack in fixing the problem. Amazon increased the network capacity and lifted the rate limit on its AWS Transit Gateway that had prohibited Slack from provisioning new back-end servers to handle the traffic. Amazon Web Services and Slack announced on Thursday a partnership to use Amazon infrastructure for Slack tools including audio, video, and screensharing. As part of the deal, Amazon will start.
SEATTLE & SAN FRANCISCO--(BUSINESS WIRE)--Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), and Slack Technologies, Inc. (NYSE: WORK) announced a new multi-year agreement to deliver solutions for enhanced enterprise workforce collaboration. Slack and AWS will strategically partner to help distributed development teams communicate and become more efficient and agile in managing their AWS resources from inside Slack. Slack will migrate its Slack Calls capability for all voice and video calling to Amazon Chime, AWS’s communications service that lets users meet, chat, and place business calls. Slack is also leveraging AWS’s global infrastructure to support enterprise customers’ rapid adoption of its platform and to offer them data residency – the ability to choose which country or region their data is stored at rest in while fulfilling compliance requirements. Slack continues to rely on AWS as its preferred cloud provider and will use a range of AWS services, including storage, compute, database, security, analytics, and machine learning, to develop new collaboration features. Additionally, AWS has agreed to use Slack to simplify the way teams at AWS communicate and work together.
Enterprise customers can rely on Slack’s channel-based messaging solution, combined with AWS’s proven infrastructure and security services, for secure, reliable, and scalable communication. Slack and AWS will also extend product integration and deepen interoperability to help developer teams manage their AWS resources in Slack channels and Amazon Chime chat rooms with greater flexibility. These integrations include: Wma player for mac.
- Amazon Chime infrastructure with Slack Calls: Amazon Chime SDK (software development kit) will soon power audio, video, and screen-sharing capabilities in native Slack Calls. By relying on Amazon Chime to power its real-time communication, Slack will leverage AWS’s proven infrastructure to deliver high-quality and reliable user experiences while eliminating the cost and complexity of maintaining its own unified communications infrastructure.
- AWS Key Management Service with Slack Enterprise Key Management (EKM): For EKM, Slack leverages AWS’s proven security services, including AWS Key Management Service for distribution and control of cryptographic keys. Designed for security-conscious or regulated enterprise customers who seek increased visibility and control over their data in Slack, over 90 companies are now using the solution to manage their own encryption keys. Enhancements, such as EKM for Slack’s Workflow Builder automation tool were released last month.
- AWS Chatbot integration with Slack: AWS Chatbot is a service that uses an interactive agent to help development teams stay updated, collaborate, and respond more quickly to operational events, security findings, workflows, and other alerts for applications running in AWS accounts. Only recently generally available, AWS Chatbot is already in use by many thousands of teams around the world to improve the application development process. Going forward, the AWS Chatbot service will incorporate AWS’s more than 175 services to give developers the ability to collaborate with their teams to manage all of their cloud-based services without leaving Slack.
- Amazon AppFlow integration with Slack: The new Amazon AppFlow integration for Slack enables users to securely transfer data between Slack and AWS services like Amazon Simple Storage Service (Amazon S3) and Amazon Redshift, simplifying tasks such as analyzing trends in customer engagement from helpdesk requests or measuring sentiment data. In the coming months, AWS and Slack will enhance this capability, enabling customers to transfer data bi-directionally between multiple Slack channels and AWS services in a single flow.
“The future of enterprise software will be driven by the combination of cloud services and workstream collaboration tools,” said Stewart Butterfield, CEO and co-founder of Slack. “Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers. By integrating AWS services with Slack’s channel-based messaging platform, we’re helping teams easily and seamlessly manage their cloud infrastructure projects and launch cloud-based services without ever leaving Slack.”
“Together, AWS and Slack are giving developer teams the ability to collaborate and innovate faster on the front end with applications, while giving them the ability to efficiently manage their backend cloud infrastructure,” said Andy Jassy, CEO of AWS. “AWS customers gain a powerful new means of managing their AWS resources that will help teams collaborate and build more applications using the broadest and deepest set of cloud services. We look forward to working with Slack to expand the ways we can help our customers innovate in the cloud.”
About Amazon Web Services
For 14 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 175 fully featured services for compute, storage, databases, networking, analytics, robotics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 76 Availability Zones (AZs) within 24 geographic regions, with announced plans for nine more Availability Zones and three more AWS Regions in Indonesia, Japan, and Spain. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Fire tablets, Fire TV, Amazon Echo, and Alexa are some of the products and services pioneered by Amazon. For more information, visit www.amazon.com/about and follow @AmazonNews.
About Slack
Slack has transformed business communication. It’s the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Only Slack offers a secure, enterprise-grade environment that can scale with the largest companies in the world. It is a new layer of the business technology stack where people can work together more effectively, connect all their other software tools and services, and find the information they need to do their best work. Slack is where work happens.
Competition in the realm of collaboration platforms has driven a new partnership between Slack and Amazon. As Microsoft Teams has become a stronger competitor, Slack has been laying down a foundation for this multiyear agreement with Amazon. Since late 2019, Slack has integrated Amazon Chime into its apps. With the launch of the Amazon Chime Meeting App, teams can hold voice and video meetings on Chime from their Slack workspace.
As the pandemic has geared us towards remote work, the number of virtual meetings and use of collaboration platforms has surged. Therefore, despite the spike in their user’s rate, collaboration platforms like Zoom, Microsoft Teams, and Slack continue to compete fiercely. However, Amazon and Slack have joined forces to beat Microsoft Teams. This partnership is about who will drive “the future of enterprise workplace.”
An Overview of the AWS-Slack partnership
Slack is partnering with Amazon in a multiyear agreement that means all Amazon employees will be able to start using Slack. As part of the deal, Slack will migrate its voice and video calling features over to Amazon’s Chime platform alongside a broader adoption of Amazon Web Services (AWS).
Amazon will roll out Slack to all of its 840,000 employees is a big part of the deal. Up until the announcement, Slack’s most prominent customer has been IBM, which is rolled out Slack to its 350,000 employees.
While Slack has long used AWS to power parts of its chat app, it’s now committing to using Amazon’s cloud services as its preferred partner for storage, compute, database, security, analytics, artificial intelligence, and machine learning. It also includes future collaboration features, such as virtual reality, and augmented reality (VR and AR), that are essential to enhancing team collaboration experience.
As a result, this deal puts tremendous pressure on Cisco to stay as a relevant player in the continually changing future of the enterprise workplace.
Amazon Chime
The move to Amazon Chime for Slack voice and video calls is also a significant part of the deal. Slack users have always used the Slack Calls for their video conferencing needs. Slack Calls was one weakness of Slack when compared with Microsoft Teams’ call features because users can only hold a meeting with a maximum of 15 participants at a time.
The switch to Amazon Chime will also enable users to enjoy the benefits derivable from AWS resources like security through end-to-end encryption, guest access via meeting link, screen sharing, and conference dial-ins. Also, Amazon Chime Pro allows up to 100 participants in a meeting. With time, Slack users will also be able to make audio and video calls, hold meetings and share their screen through AWS Chime. Slack mobile video and text transcription service also will be available.
Enterprise Key Management
The security of data is at the heart of many organizations’ policies today. Through Slack’s Enterprise Key Management (EKM) stored in Amazon key management service, users can encrypt and decrypt their messages and files with a Customer Master Key they build on Amazon Key Management. Even before the recent Slack-AWS partnership, Slack customers had integrated the AWS EKM into their services. At the same time, companies can revoke key access at the organization, workspace, channel, time-frame, and file-level to reduce the level of security threat to their organization.
Data Residency
Slack customers can now choose which country or region to store their data. This is especially beneficial to companies with teams spread around the globe.
App Integration & AWS Services
Slack and Amazon also are promising better product integration and interoperability for features like AWS Chatbot, a service that pushes out Slack channel alerts for AWS instances. In the coming months, Slack and AWS will improve its Amazon AppFlow integration to support the bidirectional transfer of data between AWS services and Slack channels. Also, Slack customers can move data between Slack channels and AWS services like Amazon’s storage and Amazon Redshift.
The deal also includes other AWS services to attract developers. These include AWS services for computing, storage, databases, networking, analytics, robotics, machine learning, artificial intelligence, and the Internet of Things (IoT). All these are drivers of software development trends that determine the future of the enterprise workplace. Other services such as hybrid, virtual, and augmented reality (VR and AR), media and application development, deployment, and management will further enhance team collaboration experience.
Conclusion
“The future of enterprise software will be driven by the combination of cloud services and workstream collaboration tools,” according to a statement by Slack CEO Stewart Butterfield. “Strategically partnering with AWS allows both companies to scale to meet demand and deliver enterprise-grade offerings to our customers.”
App for mac download. In our opinion, this will benefit both Amazon and Slack. Amazon gets a vital partner for AWS and its Chime platform, and Slack gets the reliability and security of AWS with a better voice and video calling service underpinning its service. It also raises the competitive stakes for other team collaboration vendors such as Cisco and Zoom.
Amazon And Slack
NextPlane has been an AWS partner since its early days, and we run our entire service from AWS. NextPlane enables Slack users to connect with their colleagues that are on different platforms, inside or outside of their enterprise. Users can send messages with rich text, GIF, and emoji reaction, share presence status, invite their colleagues to join their channels, share files, and more.
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NextPlane connects teams across different collaboration and messaging platforms, from legacy unified communications solutions like Cisco Jabber, Skype for Business and others, to team collaboration platforms like Microsoft Teams, Slack, WebEx Teams, and others.